UK Delivery Options

We ship all UK orders via Royal Mail with full tracking included.

£10.99 — Royal Mail Special Delivery Guaranteed by 1pm®
Estimated delivery: 1–2 business days

£4.99 — Royal Mail Tracked 24
Estimated delivery: 1–2 business days

£3.99 — Royal Mail Tracked 48
Estimated delivery: 3–5 business days

Free UK Delivery
Available on orders over £150.00
(Shipped via Tracked 24 or equivalent)

Where We Deliver

We currently ship across the United Kingdom and to selected international destinations across Europe, North America, Asia, the Middle East, and Oceania.

International shipping availability may vary depending on the product type and destination country.

If your country is unavailable at checkout, please contact us at clawdz.uk@gmail.com and we’ll be happy to assist.

Order Processing & Dispatch

Orders are packed and dispatched within 2-4 working days.

During busy periods (such as promotions or launches), dispatch may take slightly longer. This timeframe covers processing only and does not include delivery time.

Please note:

We do not dispatch on weekends or UK bank holidays
Need it faster? Please select an express shipping option at checkout

What You Pay at Checkout

The final price shown at checkout is the amount you pay.

✔ No hidden fees
✔ Clear shipping costs at checkout

Please note: taxes and import duties may apply depending on your country’s local customs regulations.

UK Delivery (Tracked)

All UK orders are fully tracked.

Please note that delivery times are estimated from the dispatch date, not the order date.

International Delivery (Tracked)

International orders are shipped using trusted couriers such as DHL and FedEx.

All international shipments include:

✔ Full tracking
✔ Coverage for loss, theft, or transit damage
✔ Replacement or refund support if any delivery issue occurs

📧 For delivery support, please contact: clawdz.uk@gmail.com
(Please include your order number)

Customs & Import Duties

Import taxes and customs duties may apply depending on your country’s local regulations.

These charges are determined by your local customs authority and are the responsibility of the customer where applicable.

Delivery Notes

We do not ship to PO boxes outside the UK
Please double-check your delivery address before placing your order
We are not responsible for orders sent to incorrectly entered addresses at checkout

Returns Policy

Returning an Item

Returns can be requested within 14 days of delivery and are subject to approval at our discretion.

To be eligible for a return:

Item must be unused
Item must be unopened
Item must be in original packaging

For hygiene and safety reasons, we cannot accept returns on:

Opened gel products
Used, opened, or unsealed items

📧 To request a return, please email: clawdz.uk@gmail.com
(Please include your order number)

Refunds

Once your return has been received and inspected:

Refunds are processed within 5 working days
Funds are returned to your original payment method

Please note that your bank may require additional time to process the refund.

If you have not received your refund after 10 working days, please contact us.

Faulty, Damaged, or Incorrect Items

If there is an issue with your order, including:

Faulty items
Damage during transit
Incorrect products received

📧 Please contact us immediately at clawdz.uk@gmail.com

We’ll resolve the issue as quickly as possible.

Changes & Exchanges

We do not offer exchanges due to hygiene and product safety reasons.

Order changes (including address, size, or shade changes) are only possible before dispatch.

Once an order has been marked as shipped, no further changes can be made.

Important Information